Shipping & service fees

Index Living Australia delivers furniture and home products to your home. Delivery zones, lead times, and fees depend on your address, product size, and whether assembly is required.

Standard home delivery

• Small items may ship via courier; large furniture uses our dedicated delivery fleet.
• Delivery fees are calculated at checkout based on distance and item dimensions.
• Typical lead time: 3–14 business days after payment confirmation (made-to-order items may take longer).

Assembly & installation

Optional assembly is available for selected products in eligible areas. Service fees are quoted per item.

Read the full guide: Home delivery & assembly.

Store pickup

Some items can be collected at participating branches. You will be notified when your order is ready.

Questions? Line @indexlivingmall or 1379.